Privacy Policy
Last Updated: [10-10-2025]
Welcome to VPride Hair & Skin Clinics (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://vprideclinic.com or use our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our website immediately.
1. Who We Are
VPride Hair & Skin Clinic is a leading skin, hair, and aesthetic clinic based in Visakhapatnam, Andhra Pradesh.
We provide dermatological, trichology, and cosmetic care treatments through certified professionals.
For privacy-related queries, you can contact us at:
📧 privacy@vprideclinic.com
📞 +91-[8985543369]
📍 Clinic Address: 1st Floor, Above HDFC Bank, Potluri Castle, Dwaraka Nagar, Visakhapatnam 530016
2. Information We Collect
We collect information to provide a safe and personalized experience. The data we may collect includes:
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Personal Details: Name, phone number, email address, gender, and age.
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Appointment Details: Service type, date, and preferred time.
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Health Information: Photos, treatment history, skin/hair concerns, and medical background (only with your consent).
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Payment Information: Billing name, payment mode, and transaction details (processed securely via third-party gateways).
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Technical Information: IP address, browser type, device information, and cookies data.
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Feedback and Communication: Messages or reviews you share with us via forms or email.
3. How We Use Your Information
Your data helps us provide efficient, safe, and personalized services. We use your data for:
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Booking and managing appointments
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Providing medical consultations and treatment
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Sending appointment reminders and follow-up communications
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Processing payments and invoices
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Improving our website, services, and user experience
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Sending health tips, special offers, and service updates (only with your consent)
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Legal and security purposes (fraud prevention, compliance, etc.)
4. How We Collect Data
We collect your data when you:
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Fill out forms on our website
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Contact us by phone, email, or in person
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Subscribe to our newsletter
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Book appointments or make payments
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Visit our website (cookies and analytics)
5. Cookies and Tracking
Our website uses cookies to enhance user experience, analyze traffic, and remember your preferences.
You may choose to disable cookies in your browser settings, but some parts of the site may not function properly.
We use Google Analytics and similar tools to understand how users interact with our site. These services may collect anonymous usage data (no personal details are shared).
6. Data Protection & Security
We take data security seriously.
Your information is stored on secure servers with appropriate technical and organizational safeguards, including:
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SSL (Secure Socket Layer) encryption
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Restricted data access for authorized staff only
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Regular security audits and data backups
While we strive to protect your personal data, no online system is 100% secure. We cannot guarantee absolute protection but will act promptly in case of any breach.
7. Sharing of Information
We do not sell, rent, or trade your personal data.
However, we may share limited data with trusted partners to help us operate effectively, such as:
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Web hosting and IT support providers
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Payment gateways (e.g., Razorpay, Paytm, etc.)
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Email/SMS communication services
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Analytics and marketing tools (Google, Meta, etc.)
All third-party providers are required to maintain data confidentiality and use your information only for agreed purposes.
8. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Health and treatment records may be stored securely for up to 7 years as per medical record guidelines.
9. Your Rights
You have full control over your personal information.
You may request to:
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Access or review the data we hold about you
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Correct or update inaccurate information
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Withdraw your consent for marketing communications
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Request deletion of your personal data (subject to legal obligations)
To exercise these rights, email us at privacy@vprideclinic.com.
10. Minors and Children
Our website and services are intended for individuals aged 18 and above.
We do not knowingly collect data from children under 18. If you believe your child has provided personal data, please contact us for immediate removal.
11. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before sharing personal data.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be available on this page with an updated “Last Updated” date.
13. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
VPride Hair & Skin Clinics
📍1st Floor, Above HDFC Bank, Potluri Castle, Dwaraka Nagar, Visakhapatnam 530016
📧 privacy@vprideclinic.com
📞 +91 8985543369
🌐 https://vprideclinic.com